Validity of purchase orders and SOX compliance 2868

  • Currently, sales orders can be entered into our ERP in many ways. This includes independent sales reps uploading sales orders and bulk orders.
    As the customer service manager responsible for the order book, what controls need to be in place to ensure the validity of the orders in our system? Are hardcopy purchase orders needed to be sent to us to validate that the orders are from the customer and not just made up from the sales rep?
    Where does this effect SOX complaince and the reporting of our backlog at quarter end?
    Thanks for your comments.

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